Returns & Exchanges

At Coyuchi, we want you to love your organic home essentials, which is why we offer a 30-day return policy for a full refund and a 365-day guarantee for store credit or exchange on all items. Please ensure products are in their original packaging and condition to facilitate a seamless return process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the pre-paid UPS shipping label provided at the end of the return request process.

• 3.
  Pack Your Items

  Carefully place the items in their original packaging and secure the pre-paid label to the outside of the shipping box.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location and keep your tracking number to monitor your refund status.